About Us

 

Joseph Santangelo MBA-CIS has been the Director of IT at several companies in New England managing staffs of over 20 with budgets exceeding 6 million dollars. He has led organizations that have managed well over 100 servers in multiple countries. His experience includes, but is not limited to:

  • Moving companies to new office space with minimal downtime and smooth transition
  • Building design for IT infrastructure
  • Email strategy, deployment, transition, and management
  • Network design and management
  • Disaster Recovery strategy, implementation, and offsite storage management
  • Help Desk creation, management, and reporting
  • Management of communications providers for voice and data connectivity
  • Management and direction for worldwide MS Exchange implementations
  • Management of large projects spanning multiple countries
  • Hardware sizing and selection for servers, storage, switches, UPS, and generators
  • Phone System selection, deployment, and management (VOIP and Digital systems)
  • Data backup strategy, deployment, and management
  • UPS sizing, selection, deployment, and management

 

 
 

Gary Gianetti MBA-CIS has been the Director/Manager of IT at several companies in the New England region managing global operations with facilities in Europe and Asia. He has strong leadership and project management skills and focuses on integrating Information Technology into every function of a business through collaboration and communication. His experience includes, but is not limited to:

  • Project Management in all areas of Information Technology (ERP, CRM, Quality, Portfolio Mgt and Document Mgt implementations to complete Infrastructure upgrades)
  • Acquisition Integration in all areas from data and applications to people and facilities
  • Due Diligence (IT) on potential acquisitions, current cost effectiveness, current value-add, service level (internal and external customers)
  • Evaluation of applications and negotiation of cost effective licensing agreements
  • Purchasing Plans for cost effective spend in all areas of IT
  • Disaster Recovery strategy, implementation, and offsite storage management
  • Implementation of Help Desk Ticket Systems and Application Change Control Process
  • Creation of department/process specific Access database applications to streamline and organize processes for efficiency and cost effectiveness
  • Leveraging VoIP infrastructure to save money on overall network costs
  • Facilitation for cross functional consensus and change management situations
  • Management of large projects spanning multiple countries " Creation and delivery of custom training programs
  • Process re-engineering and business process improvement in all business functional areas
  • Implementation of documentation and processes for SOx compliance
 
 

Karl Glenn is a Microsoft Certified System Engineer (MCSE). He has held several management positions in the New England region and his experience includes, but is not limited to:

  • Windows Server set up, management, and maintenance
  • MS Exchange deployment, management, and maintenance
  • Migration to the latest Windows Software
  • Tape library management and maintenance
  • Legato Networker deployment, management, and maintenance
  • Anti-virus selection, management, and maintenance for servers, mail servers, desktops, and laptops
  • Remote Access management (RAS)
  • DNS and WINS management
  • DHCP configuration and management
  • Help Desk management
  • Desktop and laptop builds, management, troubleshooting, and maintenance
  • VPN deployment, management, and maintenance